When the demand letter arrives,
what do you hand your lawyer?
The incident takes a moment. The claim can take eighteen months. Alevyn turns what your field team already sees into a timestamped, tamper-evident record of what you knew, when you knew it, and what you did about it. Ready the day someone asks.
The gap between the incident and the claim is where operators lose.
Something goes wrong. The team handles it. But the proof of how it was handled lives across an inspection app, a work-order system, an email thread, and a camera roll. Months later a claim or an audit arrives, and the operation is reassembling one incident's story from five sources instead of producing one record. Reassembly is what the other side is counting on.
The claim keeps its own calendar
The incident happens on your schedule. The demand letter arrives on someone else's, often more than a year later.
Memory is not a record
By the time anyone asks, the tech has moved on, the manager has turned over, and the photo is three phones ago.
A closed ticket is not proof
Marking work done shows nothing about who knew, when they knew, or what leadership decided.
Editable evidence is arguable evidence
Any record that could have been changed after the fact will be treated as if it was. A sealed record takes that argument off the table.
A photo. Born sealed.
The entire ask of your field team is point, film, done. Tap for a photo, hold for video. No forms stand between the tech and the save, which is why the record exists on the bad days, not just the slow ones.
Liability doesn't stop where cell signal dies. A capture in a dead-signal basement saves on the phone and syncs when it's back in range. Category, location, and a note can be added in a few taps, or skipped. Nothing blocks the save.
- Photo or video, on the phones your teams already carry.
- Works with no signal. Saved on the phone, synced when connected.
- Details are optional. The record exists either way.
Tap photo · Hold video
Portfolio
3 properties
Portfolio · 3 properties
What needs you
Export exposure report
timestamped · for the VP
Unseen
2
captured, no one looked
Waiting on you
3
in progress
Past due
1
over the window
Exposure over time
unseen · waiting
when the band climbs, the liability window is opening
Stop counting problems. Start weighing risk.
A hundred routine work orders matter less than one unaddressed structural hazard. Command Center weighs every record, so injuries and hazards force their way to the top. The queue runs oldest and heaviest first, not loudest.
Assignments carry a written instruction and a due date, and overdue records chase their owner so you don't have to. When leadership signs off, the record seals, and one click exports the packet: evidence, timestamps, chain of custody, response, sign-off.
- An injury weighs more than a dispute. Rankings follow weight, not raw counts.
- Fixed-and-came-back is the signal. Repeats surface across the last 12 months.
- Sign off, seal, export. The packet is what you hand over when someone asks.
Your PMS was never built for this.
Yardi, RealPage, Entrata, AppFolio: the system of record for money and units. It stays that way. Alevyn is the record of what physically happened at the property and what leadership did about it. Standalone by design. Nothing to rip out, nothing to ask IT for.
A scattered record falls apart under questioning.
Most operations already document. Inspections, work orders, incident reports, resident messages: the record exists, and the tools that hold it are good at their jobs. Their job just isn't evidence. When someone adversarial asks what you knew and what you did, the answer becomes an assembly project across systems that were built to run the work, not to prove it.
The record today
- ✕ Inspections in one system, work orders in another, incidents in a PDF template
- ✕ Each tool records the work. None was built to prove what leadership knew and when
- ✕ Editable exports and shared docs, with no way to show nothing changed after
- ✕ One incident's full story lives across several tools and a few inboxes
- ✕ At claim time, someone spends days reassembling a timeline the other side will pick apart
The record with Alevyn
- Captured in the field, sealed and timestamped on the spot
- Append-only. Corrections happen in the open: old value, new value, who, why
- Every step stamped with who and when, from capture to sign-off
- Overdue records nudge their owner twice, then land in front of leadership
- An injury outweighs a dispute. Queues rank by weight, not by count
- One export: evidence, hashes, chain of custody, response, sign-off
Get every incident documented, weighed, and provable.
Start a free trial of Capture and Command Center at one property. Watch the record build itself from the actions your team already takes. If it fits, a pilot scales it across the portfolio.